Living Legacy
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Free advice: humanizing customer interaction
In the days of consulting where advice can cost you hundreds, take this advice free of charge: http://changethis.com/42.03.HumanizeIt – a free, 20 page manifesto that you can download that talks about humanizing customer interaction. It’s pretty good and entertaining a bit as well. Best of all, the advice should really help you, if you follow [...]
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