Living Legacy
Retired Posts
Live What You Love: Stop Living in a Place You Hate
Look around you. What do you think about where you live? Your actual dwelling as well as your geographic location. Do you love it or hate it, or what? My Story: Live Where You Love I moved to Erie, Pennsylvania for a dude (mistake #1). I then stayed a little longer in Erie due to [...]
How to Create the Perfect FAQ (and why you should!)
A well-developed FAQ adds a level of automation to your business. By creating a FAQ that is easy to use, relevant and accessible, you can reduce the amount of time it will take to address very simple customer inquiries.
How Business Process Management Can Help Small Businesses
What is Small Business Process Management? Business process management can help small businesses in two ways: (1) identifying repeatable processes and (2) automating them. Automating repeatable processes (straightforward ways of doing things that you do over and over again the same way) saves time and money by removing guesswork, making training easier, and allowing you [...]
Feature! Look me in the eye! My perspective on Agile Principle # 6
In the Twelve Principles of Agile Software, # 6 says: The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. I started to respond to this principle here going one direction, but I forced myself to keep reading it and now I have a different perspective. While [...]
The Role of the Analyst in Agile Projects
I posted the following as a reply to several comments on an old (I’m talking 2008) article titled “The Role of the Analyst in Agile Projects.” It’s nearly 3 AM, so I’m headed off to sleep but I wanted to include my response here because although the conversation might be aged, the context is not. [...]
Learn Scrum in Ten Minutes Video (Axosoft)
10 minute introduction to Scrum (Agile)
Are tech writers obsolete in an agile development world?
Technical writing as a role doesn’t really fit well within an agile development setting. However, that doesn’t mean that technical writers should throw in the towel. Technical writers can learn from their business analyst colleagues some important skills to help them stay relevant in today’s modern development organizations.
My 8 Hour No Internet Challenge
I find myself still needing to force myself to break away from the WWW from time to time – to refocus, pay better attention to my son, clean my house, check some thing off my non-internet related to-do list, etc. I wonder if it’s possible for me to take a full 8, non-sleeping hours away [...]
Getting back into technical writing
My degree is actually in technical writing, and my very first job out of college was documenting software requirements. A couple of job titles and a handful of years later, I was still doing that – just in a more prominent, client-facing role. I am itching to get back to working with functional and business [...]
Yesterday’s Thought
I wanted to post this yesterday, but I moved my website to a new server and it took awhile to finish. So, here goes: “In the midst of all of our u-turns, rewinds, re-runs, regrets, and re-do’s, is the mystery of this life that makes it all worth doing – again and again.“
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